Corrections and re-checks
If an offer we describe has changed, a grade looks stale, or a link goes somewhere it shouldn't, email corrections@spinroutebook.com with the operator's name and what you saw. We re-verify against the operator's current terms and update the page, usually within a few days.
Everything else
Questions about the site, the method, or working with us: hello@spinroutebook.com. We read everything; replies can take a little longer in review weeks. Operators wanting to discuss a listing are welcome to write too — with the standing caveat that grades aren't part of any negotiation.
What we can't help with
Spin Route Book is an independent reviews and comparison site. We have no access to any casino's systems, so we can't help with:
- account access, verification or closure — contact the casino's own support;
- bets, bonuses or balances on an operator's site — again, their support team;
- disputes with an operator — start with their complaints procedure, and escalate to their listed ADR provider if unresolved;
- gambling that's causing harm — please go straight to GamCare (0808 8020 133, free, 24/7) or our responsible gambling page. They can do things we simply can't.
